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Restoration Guidance

Questions and answers on water, fire, mold, and storm damage. What to do first, what it really costs, and when to call a pro.

Water Heater Burst: Getting It Dry, Then Getting It Back

Water Heater Burst: Getting It Dry, Then Getting It Back

Posted by Chris McLaughlinComments: 0
It would be nice if water heaters gave a warning before they failed and flooded your basement, but they don’t. Usually you…
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Does Homeowners Insurance Cover Water Damage?

Does Homeowners Insurance Cover Water Damage?

Posted by Chris McLaughlinComments: 0
Homeowners insurance generally covers sudden accidents. With water damage specifically, coverage starts with the source. What caused it? When did it happen?…
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Water Damage in Your Ceiling: What the Sag Means

Water Damage in Your Ceiling: What the Sag Means

Posted by Chris McLaughlinComments: 0
A sagging ceiling is obviously a problem. What makes it worse is when you don’t know what the cause is. We see…
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New Washing Machine Leaking? Whose Insurance Pays?

New Washing Machine Leaking? Whose Insurance Pays?

Posted by Chris McLaughlinComments: 0
A brand-new washer flooded the laundry room right after installation. There are two possible claims here, not one, and picking the right…
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Pipe Burst in House: What Happens Next

Pipe Burst in House: What Happens Next

Posted by Chris McLaughlinComments: 0
A pipe burst in your house? Fixing it and containing the water are two jobs at once. What to do first, and…
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Washing Machine Overflow: When Cleanup Is Enough and When It Isn't

Washing Machine Overflow: When Cleanup Is Enough and When It Isn't

Posted by Chris McLaughlinComments: 0
You mopped up the washing machine overflow and the floor looks fine. What decides whether that's the end of it, and how…
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What Does Hail Damage Look Like on a Roof?

What Does Hail Damage Look Like on a Roof?

Posted by Chris McLaughlinComments: 0
The storm passed, your roof looks fine from the driveway, and now there's a guy with a clipboard at your door. Before…
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Water Damage in Your Basement: What's Really Going On

Water Damage in Your Basement: What's Really Going On

Posted by Chris McLaughlinComments: 0
It starts with a musty smell or a soft spot in the carpet, and the hope that it'll dry on its own.…
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Hose Bibb Broke Inside Your Wall? What to Do Next.

Hose Bibb Broke Inside Your Wall? What to Do Next.

Posted by Chris McLaughlinComments: 0
Spring shows up, you hook the hose back up, and forget it was connected all winter. A frozen hose bibb can split…
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Sump Pump Failed? What to Do About Your Flooded Basement

Sump Pump Failed? What to Do About Your Flooded Basement

Posted by Chris McLaughlinComments: 0
You went downstairs and found the carpet wet, the baseboards swollen, and no obvious source. When a failed sump pump is the…
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